1. How often should I use this body scrub?
For best results, we recommend using this scrub 2 to 3 times a week during your regular shower routine to maintain full-body exfoliation.
2. Can I use this scrub before tanning?
Yes, exfoliating with this scrub before tanning is recommended to help ensure your tan applies more evenly across your skin.
3. What should I do if the scrub feels stiff?
If the scrub feels stiff upon opening, simply massage it to loosen the sugar crystals and combine it with a little water to help it glide easily.
4. How much is shipping and how long does delivery take?
Holopex offers FREE worldwide shipping on all orders with end-to-end tracking. Orders are prepared and shipped within 1 to 3 business days. Shipping usually takes 4 to 11 days for US and UK customers, and slightly longer for other countries. If your package gets lost or delayed, we will reship it for free. You can track your order anytime on our site.
5. Where can I safely buy the genuine product?
You can only buy the original item directly from our official website, Holopex.com. To avoid fake products, do not buy from unauthorized third-party sellers. We guarantee 100% safe checkouts on our site using Credit/Debit Cards, PayPal, Shop Pay, and Klarna.
6. How do returns and refunds work?
We have a simple and easy return policy. If your product arrives damaged or defective, we will send you a brand-new replacement for free without any hassle. If you are still not happy with your purchase, you are fully covered by our money-back guarantee.
7. How do I reach out to customer service?
We are here to help you 24/7. Feel free to send us an email at hello@holopex.com or message us through the live chat feature on our website for quick support.
8. Does Holopex have verified customer reviews?
Yes! Holopex holds a 4+ star rating across the Shop App and verified review networks. This reflects our commitment to high-quality product testing and excellent customer satisfaction.
